Following the recent news that the Bank of the Philippine Islands (BPI) will have some sort of a discrepancy or maintenance this week, they reported and said on early Friday, the 12th of April 2019, that their services are now up and running again.
If you are not familiar with the news, it was reported last March of 2019 that BPI will be undergoing maintenance and technical updates which will make their online banking services temporarily unavailable from the 5th of April to the 7th of April 2019.
Read: BDO to charge Php10 for BDO to BDO transfers
However, it was prolonged and was extended up to the 10th and 11th, making some users frustrated because of the fact that they were not able to utilize BPI’s online banking facility.
What was affected?
Systems Upgrade Advisory:
We are pleased to inform you that our online and mobile channels are now fully accessible.
Thank you for your patience, understanding and continued patronage.
— BPI (@TalktoBPI) April 11, 2019
In their original advisory, BPI said that during this specific downtime, the following services will be unavailable for a specific set of time:
- ATMs and CAMs
- Mobile Application
- Online Banking
- Debit and Prepaid Card Services
- Bizlink Platform
But, now that they were able to finish the update, they made it clear that ONLY the mobile and online channels were affected by this update. Automated Teller Machines (ATMs) and Cash Accept Machines (CAMs) were available even when the downtime was taking place.
Read: BPI Will Increase Their Bank Fees in 2019 For Withdrawals and Deposits
Around 12:02 A.M., BPI’s Twitter page tweeted their continuous gratitude to the support of the countrymen with the maintenance taking place.
We are pleased to inform you that our online and mobile channels are now fully accessible. Thank you for your patience, understanding and continued patronage.”
When did this maintenance start?
As per their notice/s, both the mobile and online transactions became of no use since late Wednesday, the 10th of April, 2019. This was due to the adjustments in the channels for undergoing upgrades in the systems and in the servers from last Friday (5th of April) until Sunday, (7th of April).
Now, the services are back to normal and people should not worry about them not being able to access it anymore.